Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
The Nut and Bolts
We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
About the Role
The Data Centres Account Manager is dedicated to managing and processing the commercial aspects of a customer’s relationship with the data centre.The Account Manager will be the first point of contact for customer queries in relation to their account.
They will also work with their team to ensure that all repeatable customer requirements are met including, but not limited to, the processing of billing, reporting, CPI and price adjustments and formulaic contract renewals.
The team also leads smaller sales opportunities, and in particular sales of additional racks to existing customers in support of the wider sales team.
About you
Knowledge
Skills
Experience
Qualifications and Certifications
Responsibilities
Why you want to join us
At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK. Our brand and reputation depend on ‘Thrive together’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!