Ka rere a kupu mihi ki te mata o te whenua e tau ai ki tena, ki tena huri noa e mihi atu ana. I tenei wa tonu nei e tonoa ana o pukenga nui, o wheako me o mohiotanga kia whakaeke mai ki te waka whakatutuki kaupapa e mea nei ko Te Taurapa Tuhono. Kua takoto te manuka, a, tautoko mai, arahi mai i nga pakihi hohoko o Aotearoa kia whaia nei nga pae tawhiti hou, hihira ano hoki.
To those near and far, greetings to you all. We look forward to you bringing your valuable skills, experience and knowledge to join our team aboard the forever moving waka, Te Taurapa Tuhono | New Zealand Trade and Enterprise (NZTE). This is the call, to rise to the occasion, and help guide New Zealand export businesses to exciting new horizons.
This is a permanent role based in our Auckland office (due to the current team being based there).
Who are we - Ko Te Taurapa Tuhono teneiEvery day New Zealand Trade and Enterprise (NZTE) connects New Zealand export businesses with opportunities to grow and go global. Their success is our success. We also connect investors with New Zealand investment opportunities across companies, sectors and regions. If you are innovative with a can-do attitude, adventurous, and open to being challenged, then this might be the opportunity for you! Our people are based in 50 offices, working across 24 time zones and 40 languages to support New Zealand businesses internationally.
Due to the growth of our International Operations team, we have a brand-new opportunity for an Operations Advisor to help support our international operational excellence, and be part of a wider international team that makes a real difference for New Zealand businesses wanting to grow internationally.
What you'll be doing - Te whakamahereReporting to the Director Operations International, the Operations Advisor plays a vital role in upholding and maintaining our internal information and collateral, to ensure that our international team have up to date information on how to consistently apply processes, products and tools to enable success.
You'll also play a key part in creating and supporting a great employee experience by upholding the standards and process across international, including assisting with the continuous improvement of the Customer Way and supporting our internal focus on operational excellence.
Other responsibilities will include, but are not limited to:- Assisting the Director Operations and General Manager of our International team with supporting the delivery of Korako (Korako is all about scaling NZTE to ensure greater customer impact) and other key projects- Coordinating and maintaining key group data to ensure that they are fit for purpose- Helping with the implementation of and support of key induction programmes for our international team- Working with key stakeholders in a global environment to provide support where required, including providing support for events that come up.
What you'll need to be successful - O PukengaWe're looking for someone who has a customer-focused mindset who have a flexible and adaptable approach to everything that they do. You'll use your exceptional stakeholder focus and highly collaborative nature to balance multiple priorities and are able to build relationships with stakeholders in our international offices. You'll process outstanding communication skills - written and spoken and you'll be a people person that is passionate about building team culture and being an active member of our one global team.
You'll have exceptional prioritisation skills with the flexibility to multitask when priorities change. We expect that you will be self-directed, self-motivated and be process improvement focussed. You'll have a strong administration background, ideally with experience in project coordination, be tech savvy (MS Office), and most importantly be a self-starter.
You'll be curious and have a continuous improvement mindset to identify improvements, weak spots, and areas for further improvements to make things easier and simpler for our people. You'll have exceptional attentional to detail skills and take pride in ensuring that data and content is accurate and up to date.
A sense of humour is a must, as is having strong time management skills and being a natural solution finder with high levels of initiative, with a resourceful approach to achieve the desired outcome. We work at pace here, so energy is important as well as the confidence to hit the ground running and deal with ambiguity.
Why you'll love working here - Nau mai ki Te Taurapa TuhonoNZTE is a truly global organisation, giving you a wonderful experience of working with different cultures; more than 100 countries are part of our everyday focus. We know that life is not all about work, and flexible working at NZTE is standard practice. We will give you the right technology to allow you to work anywhere. On top of this, we also offer five weeks' annual leave so you can have that extra time in the year to enjoy what you love doing.
Career development is another huge part of working at NZTE and we will help you with your aspirations and work with you to get you there being a learning environment that encourages adventure and experimentation, what better place to grow your career!
At NZTE, we are one whanau (family) and we embrace two important Maori values: Manaakitanga and Kaitiakitanga, which are focused on promoting collective wellbeing, sustainable development and collaboration. This is evident throughout NZTE, and we are pleased to say that, based on our 2020 OurVoice Survey:- We have an employment engagement score of 82%;- 95% of NZTE employees feel supported to make flexible working arrangements;- 93% of NZTE employees believe our leaders care about their wellbeing.
What's next - Te ara ki tuaOpportunities like this are rare! If this sounds like you, check out the position description here (Operations Advisor - International PD) and apply now.
Applications close Tuesday 7th February 2023 at 9pm NZDT
NZTE is committed to uplifting the mana of Maori as tangata whenua and recognise Te Tiriti o Waitangi/ the Treaty of Waitangi as New Zealand's founding document.At New Zealand Trade and Enterprise (NZTE) we are a passionate people-focused team and an equal opportunity employer. We seek diversity of thought; welcoming and encouraging you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity, or disability. We offer a great work/life balance offering flexibility, health and wellbeing guidance, manaakitanga, career growth, amazing international connections, and a fantastic culture!
If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition Specialist.