Job Description
- Fast-growing, award-winning Cybersecurity company - Our mission is to build a cyber resilient world!
- Ensure the effective, efficient, and secure operation of our EUC amp; Cloud Productivity environments
- Opportunity to upskill -1st class long-term career opportunities
- Auckland based, Hybrid role - Office/work from home
About the role:
We are looking for an IT engineer or administrator with a keen interest in cybersecurity to join our engineering team in a newly created role. You will be responsible for ensuring the devices and applications which our team use to deliver cybersecurity services to customers are secured, maintained and optimised.
Critical areas of focus will include:
- Microsoft 365 Administration and support including lifecycle management of MS Teams environments and Microsoft 365 workload.
- Maintenance, support, and troubleshooting our EUC estate
- Support and maintain our MS Intune environment
- Maintain deployed applications using PatchMyPC
- User and Group administration
- User License Assignment
- Administration of Privileged Identity Management
- Support and maintenance of 3rd party SaaS applications such as Atlassian Jira/Confluence
- Ensuring all modern workplace systems are documented appropriately with Confluence
- Hardware ordering and provision to staff
- Reimaging/reset and retirement of hardware devices according to process
Requirements
You’ll need a rich combination of experience, personal attributes, and the ability to work across a range of issues of varying scale and complexity. See below to find out if you’re the person we’re looking for.
Skills/Experience We Can’t Do Without
- Desktop support experience including providing remote support to end users
- Experience with Microsoft 365 including Intune, Exchange Online, SharePoint and Teams
- Orchestration, Automation and scripting with PowerShell
- Promotes and engages in information sharing. Comfortable providing and receiving technical assistance and support to/from other team members
- Contributes positively within a team environment
- Good time management
- Solid understanding of cybersecurity concepts, with the ability to apply them to real-world scenarios
Skills/ Experience we’d like
- Experience with administering Atlassian Jira/Jira Service Management
- An understanding of Microsoft 365 Licensing
- Any of the following certifications: AZ/MS/SC-900, MD-100, MD-101, MD-203, AZ-104
Please note: We can only consider onshore, Auckland candidates for this role. All candidates who do not meet this requirement will not be considered.
Benefits
About DEFEND:We're a business-centric cybersecurity organisation founded by a team of passionate cybersecurity experts whose mission is to - BUILD A CYBER RESILIENT WORLD. Over the last five years, we've experienced phenomenal growth, working with a wide variety of customers in New Zealand and across 66 countries and winning several industry awards, including Microsoft's 2022 New Zealand Partner of the year!
Each customer we work with is different. Our dedicated approach is to help organisations progress on their cyber resilience journey by delivering outstanding industry services with the highest level of professionalism and care.
We hold ourselves accountable by our core values. Our People First culture sets us apart, and we believe working with DEFEND will be a time in your life you will look back on and truly believe you made a real difference.
What’s great about working for DEFEND?
By joining our innovative and creative team you will have the opportunity to contribute a variety of cybersecurity outcomes, from culture amp; awareness of cyber resilience, through to offensive amp; defensive security, developing yourself in technology and digital delivery across multiple sectors.
Work life balance:
- With a national focus throughout New Zealand, our team is made up of skilled individuals at different stages in their careers, therefore we can offer flexibility in base location, as well as embracing remote working
- Flexible working arrangements are available to suit your lifestyle
Career / Professional Development:
We will build on your learning to solve our customers most complex business challenges in the digital age, whilst developing commercial and business skills, along with:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
- Mentors: You’ll be joining a team of truly passionate and highly skilled individuals who are at the top of their game and who enjoy imparting their knowledge and experience to others
- Opportunity: Progress into other exciting roles across DEFEND
Diversity amp; Inclusion:
We’re committed to a diverse and inclusive workplace. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation, or disability. Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints.
