Responsive Customer Coordinator
Switched On Group, New Zealand
Job Description
We currently have an exciting opportunity for an administrator with a passion for customer experience to help us deliver our residential maintenance.
As our new customer coordinator you will be responsible for the coordination of work orders. You will be working closely with our sub-contractors and internal teams to ensure we are able to deliver residential maintenance to our customers.
Key responsibilities include but are not limited to:
- Dispatching trades with allocated timeframes
- Invoicing work completed
- Maintaining accurate records
- Ensuring we are meeting the customers needs
We work within a complex and dynamic environment that requires someone who can manage change, manage conflicting priorities in a fast pace environment all while keeping the Switched On mission at the forefront.
We are looking for someone who can work between 30-40 hours per week Monday to Friday
Requirements
- Administration experience
- Passionate about customer service and enhancing our customers environments
- Building industry knowledge preferred but not essential
- Ability to organise and priorities workloads
- High attention to detail
- Be a team player who recognises the need to support each other to achieve
Benefits
- Flexible working environment
- Southern Cross Medical Insurance
- Great company culture where family matters
- Focused but fun team environment
- Employee Recognition program
- Growth opportunities within our wider group of companies
About the Company
We have a team of individuals with a collective passion of Enhancing Peoples Environments. Our purpose driven family business has been enhancing homes and communities across Aotearoa since 1983. Collectively we are on a journey to maintain over 15,600+ kiwi homes and are set to complete over 100,000+ customer requests this year.
We're looking for passionate, socially conscious people with a passion for delivering quality work and who want to help enhance the environments of everyday New Zealanders.
How to apply
If this role sounds like you click the APPLY button now.