ABOUT THE ROLE:
We are looking for an enterprise account manager to play a critical role in building relationships with our clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. You will represent our company and proactively interact with clients as an enterprise account manager. So, if you have excellent communication skills with a customer service attitude, we would like to meet you.
Critical areas of focus will include:
As a business, we're outcome-focused in our approach - The measure of your success will include the following:
ABOUT YOU:
To be successful in this role, you will:
Benefits
ABOUT DEFEND:
We're a business-centric cybersecurity organisation founded by a team of passionate cybersecurity experts whose mission is to - BUILD A CYBER RESILIENT WORLD. Over the last five years, we've experienced phenomenal growth, working with a wide variety of customers in New Zealand and across 66 countries and winning several industry awards, including Microsoft's 2022 New Zealand Partner of the year!
Each customer we work with is different. Our dedicated approach is to help organisations progress on their cyber resilience journey by delivering outstanding industry services with the highest level of professionalism and care. We hold ourselves accountable by our core values. Our People First culture sets us apart, and we believe working with DEFEND will be a time in your life you will look back on and truly believe you made a real difference.
What’s great about working for DEFEND?
By joining our innovative and creative team you will have the opportunity to contribute a variety of cybersecurity outcomes, from culture amp; awareness of cyber resilience, through to offensive amp; defensive security, developing yourself in technology and digital delivery across multiple sectors.
WORK LIFE BALANCE:
With a national focus throughout New Zealand, our team is made up of skilled individuals at different stages in their careers, therefore we can offer flexibility in base location, as well as embracing remote working - Flexible working arrangements are available to suit your lifestyle
CAREER / PROFESSIONAL DEVELOPMENT:
We will build on your learning to solve our customers most complex business challenges in the digital age, whilst developing commercial and business skills, along with:
DIVERSITY amp; INCLUSION:
We’re committed to a diverse and inclusive workplace. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, fle