Night Auditor - Sudima Lake Rotorua

Night Auditor - Sudima Lake Rotorua
HIND Management, New Zealand

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Nov 10, 2022
Last Date
Dec 10, 2022
Location(s)

Job Description


The Role

The position of Night Auditor spans across front office reception and Night Audit tasks, requiring a hospitality professional with a level head, professionalism and the ability to make our guests welcome with exceptional service.

From checking guests in/out, through to dealing with guest complaints, this varied position will require exceptional communication skills and the ability to think on your feet. You will be confident in your decision making and have a strong focus on safety and security.

You will be able to problem solve to ensure accuracy in accounting and be able to work unsupervised. You must be strong in using computer systems, reporting and excel. Experience in Reservations will be highly regarded.


Requirements

About you | Ko koe tenei

  • A commitment to being a reliable member of the night team
  • Reservations experience preferred
  • Be able to work 11pm to 7.30am with a roster that covers seven days a week including weekends and holidays.
  • Minimum of 1-years’ experience
  • Ability to work unsupervised, on your own and as part of a team
  • Cash handling
  • Good communication skills
  • Commitment to delivering a high level of customer service
  • Calm, efficient, and organised with great attention to detail
  • Conflict resolution experience
  • Liaising with and communicating all relevant information to the Front Office team and to other departments
  • Ensuring that all security procedures are followed in relation to cash, keys, guest security and privacy
  • Maintaining a consistently high standard of accuracy
  • A full NZ Drivers Licence is required

This role is required to be performed by a COVID-19 vaccinated worker in line with our company COVID-19 policy, where all workers amp; contractors are required to be vaccinated. As a mixed hospitality environment all our outlets and worksites require guests and visitors over 12 years and 3 months to present a valid vaccine pass (MVP) to gain entry. Our team are proud to be 100% vaccinated against COVID-19 doing our part to keep our workplaces, whanau and communities safe.

Benefits

He kura te tangata - We are all valued

As an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too!

  • Free Life Insurance, Digital Will amp; Best Doctors teleservice after 3 months of employment
  • Wellbeing programme including Health insurance discounts
  • Excellent reward amp; recognition events
  • Long service and anniversary gifts and benefits
  • Staff, family and friends rates within our network of hotels
  • Paid training and individual Employee Development Plans
  • Training towards NZQA qualifications and our very own online digital learning platform

Who We Are - Ko Wai Matou

Hind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.

At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.

Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.

Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our Support Office (09) 399 2508. A Talent and Culture representative will be able to assist, Monday to Friday 9am - 5pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best se

Job Specification

Job Rewards and Benefits

HIND Management

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