Food and Beverage Attendants - Novotel Christchurch Airport
HIND Management, New Zealand
Job Description
Who We Are
Novotel Christchurch Airport is part of the Accor Hotels franchise and Hind Management Group (NZ Employer of Choice 2022). Novotel and Hind Management believe in empathy, understanding and accommodating differences. We believe that 'we are all valued' and our success is a direct reflection of our people, teamwork, passion and professionalism.
Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.
The Role
We are seeking Food and Beverage Attendants in our restaurant, bar, conferencing, and room service functions, to ensure our guests have a great experience dining with us.
These fun and busy service roles suit people who are used to working in a fast paced environment, such as a large restaurant or hotel. You will be a professional at working under pressure whilst working to tight timeframes and problem solving on the spot.
Responsibilities
- Provide a warm engaging welcome to all guests
- Preparation of the restaurant for breakfast service
- Seating guests, taking orders and delivering exceptional service at all times
- Taking external and internal phone inquiries and delivery of room service
- Settling guest accounts
- Ensuring a positive resolution and follow up with any guest complaints
Requirements
- Previous experience in a busy hotel or restaurant environment
- Planning and organising skills and an ability to work individually and in a team
- Excellent time management abilities
- Flexible to work rostered shifts, including weekends, late nights and public holidays.
- Valid Right to Work in NZ
Benefits
He kura te tangata - We are all valued
As an employer of choice, we offer great employee benefits like life cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!
- Fantastic discounted hotel rates and restaurant and spa discounts across our network
- Work for an Employer of Choice 2022
- Meals and uniform provided
- Free meals, and car parking available
- A competitive salary as well as best in the industry long service perks and anniversary vouchers
- Training on the job, online and through regular workshops/group events
Our values are based around caring, working together and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. Novotel Christchurch Airport is proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.
Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact us on 033576610.
We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.
E MANAWANUI ANA MATOU - WE CARE
KA WHAI MATOU I TE TIKA - WE DO THE RIGHT THING
KA MAHI TAHI MATOU - WE WORK TOGETHER