Restaurant Conference Duty Manager - Sudima Queenstown Five Mile
HIND Management, New Zealand
Job Description
Who We Are - Ko Wai Matou
Hind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.
At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.
Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.
About The Role - Te mahi
An exciting new opportunity at Sudima Queenstown Five Mile has become available and we are looking for experienced Famp;B professionals to join our team. Sudima Queenstown Five Mile opened in December 2021 and is a 4.5-star hotel in the conveniently located in the Five Mile retail precinct.
Podium restaurant offers a flavourful dining experience and is the perfect place to enjoy a delicious meal or relax with a drink, both can be enjoyed in the outdoor mezzanine with mountain views
Working with our Food amp; Beverage Management team, you will be responsible to lead your team to deliver exemplary service in our Famp;B outlets with a particular focus on Restaurant and Conferencing.
Responsibilities | Nga haepapa
- Lead the food and beverage service team (including Supervisors and Attendants) across all food and beverage outlets including room service, restaurant, bar and conference
- Open and close outlets ensuring effective set up and organisation for shifts
- Create a positive team environment
- Ensure all team members deliver a high level of guest service at all times
- Daily banking and cash up
- Organise cover of team members when required
- Support training and development of food and beverage team including onboarding
- Oversee the setting up of conference rooms to required standards
Requirements
About you | Ko koe tenei
Ideally you will have experience in a similar role, a passion for exceeding our diners expectations and great knowledge of beverages. We are looking for someone who is passionate and has the enthusiasm that will inspire a team of restaurant and beverage superstars to deliver on point.
This is a hands on role which requires leadership skills, the ability to remain calm under pressure whilst leading a busy restaurant and bar team to ensure exceptional service.
The successful candidate will have experience as a Famp;B Team Leader/Supervisor and you will be conversant with Sale of Liquor responsibilities. We appreciate and value every one of our team members, and the person in this position will demonstrate true leadership skills by encouraging and supporting the team through their chosen career.
- Experienced in a la carte and buffet restaurant service
- Excellent knowledge of local wines, beers and cocktail preparation
- Conference Coordination experience preferred
- Experienced in set up of conferences and conference service including use of conferencing IT software
- Previous relevant experience - ideally 1-2 years in a supervisor or team leader role
- Exudes attentive, friendly and professional service
- Competent barista
- Highly organised and plans ahead
- Availability on weekends, public holidays and late evenings
- Current Managers Licence or willing to obtain
- Candidates must already have the legal right to work in New Zealand to be considered for the role
The wage range for this role is $26-$27 per hour and the role will be based at Sudima Queenstown Five Mile, 20 Grant Road, Frankton.
This role is required to be performed by a COVID-19 vaccinated worker in line with our company COVID-19 policy, where all workers amp; contractors are required to be vaccinated. As a mixed hospitality environment all our outlets and worksi