Night Auditor and Night Porter - Sudima Queenstown Five Mile

Night Auditor and Night Porter - Sudima Queenstown Five Mile
HIND Management, New Zealand

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Aug 10, 2022
Last Date
Sep 10, 2022
Location(s)

Job Description

*This role is eligible for our 2022 Sign-on amp; Retention Bonus $1,500 ($500 upon 3 months and $1,000 on your 12 month anniversary, Tsamp;Cs apply).

Who We Are - Ko Wai Matou

Hind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.

At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.

Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.


About The Role - Te mahi

Sudima Queenstown is a new 4.5-star hotel in the bustling Frankton area conveniently located in the Five Mile retail precinct. with views of the surrounding landscapes, high quality fit-out, well-appointed rooms, restaurant, bar and conference facilities.

We have two roles working the night shift that would suit applicants who are keen to build an exciting career within Front Office and are keen to learn and grow their skills and experience in a great team.


Responsibilities | Nga haepapa

We are recruiting for:

1 x Night Auditor/Night Porter full time working 2 x Night Audit Shifts and 3 Night Porter shifts each week

1 x Night Porter part time but can pick up other shifts across the hotel


The position of Night Auditor spans across front office reception and Night Audit tasks, requiring a hospitality professional with a level head, professionalism and the ability to make our guests welcome with exceptional service.

From checking guests in/out, through to dealing with guest complaints, this varied position will require exceptional communication skills and the ability to think on your feet. You will be confident in your decision making and have a strong focus on safety and security.

You will be able to problem solve to ensure accuracy in accounting and be able to work unsupervised. You must be strong in using computer systems, reporting and excel.

As a Night Porter you will be focused on ensuring guest and staff areas are maintained to a high standard of cleanliness and presentation, to ensure we are putting our best foot forward for our team and guests.

Requirements

About you | Ko koe tenei


  • A commitment to being a reliable member of the night team
  • Be able to work 10pm to 6.30am with a roster that covers seven days a week including weekends and holidays.
  • Minimum of 1-years’ experience in Hotels preferably with Reception experience
  • Ability to work unsupervised, on your own and as part of a team
  • Cash handling
  • Good communication skills
  • Commitment to delivering a high level of customer service
  • Calm, efficient, and organised with great attention to detail
  • Conflict resolution experience
  • Liaising with and communicating all relevant information to the Front Office team and to other departments
  • Ensuring that all security procedures are followed in relation to cash, keys, guest amp; building security and privacy
  • Maintaining a consistently high standard of cleaning of both guest and staff areas.
  • A full NZ Drivers Licence is required
  • This role is required to be performed by a COVID-19 vaccinated worker in line with our company COVID-19 policy, where all workers amp; contractors are required to be vaccinated. As a mixed hospitality environment all our outlets and worksites require guests and visitors over 12 years and 3 months to present a valid vaccine pass (MVP) to gain entry. Our team are proud to be 100% vaccinated against COVID-19 doing our part to keep our workplaces, whanau and communities safe.

    Benefits

    He kura te tangata - We are all valued

    As an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas

    Job Specification

    Job Rewards and Benefits

    HIND Management

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