Risk Manager
Serko Ltd, New Zealand
Job Description
Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a SaaS that is diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe and we’re growing!
Our purpose is to "Bring People Together", coupled with a vision to "Create a Connected, Frictionless Travel Experience". While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers.
Our mission is to "Build the World's Leading Business Travel Marketplace"! We’re backed by the likes of Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change. We’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.
Requirements
This is an exciting opportunity to build a bespoke risk management program from the ground up. As Serko’s first enterprise risk hire, you will be responsible for developing, implementing, and overseeing Serko’s Risk Management Program, taking a data-driven approach to an enterprise-wide view of risk across Serko’s global business. Supported by the Board and a motivated management team, you will be creating critical cross-functional processes to help Serko scale and grow its business internationally.
- Key point of contact for oversight of Serko’s execution of the Enterprise Risk Management Program
- Develop and implement risk assessment, risk appetite and other key risk indicators to drive real-time risk insights and intelligence to adequately manage Serko’s risks
- Provide guidance to business partners relating to the development of controls for critical business processes to mitigate risk
- Prepare reports for the Serko Board and the Audit amp; Risk Committee
- Identify potential areas of vulnerability, developing and implementing solutions to resolve issues, and providing guidance for future avoidance of similar issues
- Serve as a credible business partner to executives and other key stakeholders
- Conduct risk assessments and provide recommendations to strengthen the control environment
- Implement and oversee issue management program and participate in new initiative approvals
- Provide subject matter expertise to the business in identifying, assessing, prioritizing, and managing risk.
- Support drafting of key policies and guidelines.
What you'll bring to the role
- At least 7+ years of experience, preferably in advisory/consulting including in building and implementing risk management frameworks.
- Experience and understanding of risks faced by technology businesses
- Ability to navigate across multiple geographies, including global shared services functions that reside outside New Zealand.
- Demonstrated ability to build and maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
- Ability to communicate complex matters in a simple and clear manner.
- Ability to take ownership of outcomes and the ability to work with business unit teams to confront issues and drive performance.
- Skilled at identifying and recommending cost effective solutions and organizing resource allocation.
- Extensive experience in partnering with and counseling senior business partners, particularly in the context of a rapidly changing environment.
- Strong problem solving and operational process skills and attention to detail.
- Excellent ability to analyze strategic, financial, and operational risks in complex businesses processes, and to recommend controls to mitigate those risks.
Benefits
It's important to us that our people can bring their whole selves to work. Join our team and we have the following on offer for you!
- Competitive salary + Kiwisaver + Life Insurance + A generous employee incentive share scheme
- Laptop amp; tools, modern office with games, exceptional coffee, snacks, and a great social atmosphere!
- Flexibility to work-from-home and with starting and finishing times
- Extended leave benefits:
- Promotional opportunities among an established amp; growing global organisation
- 1:1's to help focus on your personal growth via multiple career pathways
- Access to discounted: Free flu shots, and confidential support, guidance, and counselling services with EAP
- Inclusive culture which embraces the diversity of our people - with many different nationalitie