Account Director
Everbridge, New Zealand

Anvil (an Everbridge company)currently have afantastic opportunity for an Account Directorto be based in our Christchurch (UK) office.
The Account Director is the external face of Anvil for all SaaS and Operational Services, (typically branded as Riskmatics) provided to Anvil clients. Our Account Directors are accountable for ensuring that all requests from clients are serviced on a timely basis through engagement with the appropriate Anvil resources and processThe Account Director will ensure all scheduled and ad hoc client interactions are documented. Scheduled activity will include Monthly Update calls, Quarterly Business Reviews, Six Month Strategy reviews as per the coverage plan agreed with the Sales Director.The Account Director will also: - Have specific responsibility for enhancing the organisations relationship with clients and to identify incremental revenue opportunities for Riskmatics and associated services e.g. Journey Management- Ensure that within a period of 3 months from commencement of the relationship date that they have identified and mapped all relevant stakeholders within the client. This is likely to include Security, HR, Travel, IT and other Business Resilience stakeholders- Be responsible for generating Testimonials and Reference sites for use by the business. He/she will oversee that all opportunities are investigated within each client, and that the correct stakeholders in each account opportunity are aware of the Operational capabilities that Anvil provides to meet the Business Resilience requirements of the clientWhat you'll be doing

• Management of client accounts. Actively seek upsell and cross-sell opportunities into the account
• Generating leads and opportunities by networking within the account and its sibling and subsidiaries
• Develop an in-depth knowledge of the wider risk, security and medical industries to enable a consultative approach in their dealings with prospects and clients, and to be considered an expert in their field
• Identify opportunities for Anvil’s core business propositions and add to the Product Wish-list and Roadmap
• Identify other areas and opportunities that may not currently fall under Anvil’s core business offering, and bring them to the company’s attention
• Attend both speculative and formal meetings with prospects and clients to build relationships and develop business revenue opportunities
• Write and develop compelling client specific proposals
• Close business based on a mutually agreeable set of expectations
• Engage with clients to investigate and understand the issues they face within the Travel Risk Management and Business Resilience sector

What you'll bring:

• Experience of operating in a consultancy business services environment
• Graduate or graduate calibre
• Demonstrated success in developing and maintaining executive-level relationships
• Flexibility in approach and open to international travel
• Strong communication, organisation and presentation skills and the ability to work autonomously
• A self-starter, motivated by the opportunity to deliver client solutions
• A strategic thinker; able to conceive and execute sector development plans
• Excellent relationship management skills with a record of accomplishment of developing long-term client partnerships
• Reporting skills

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Bridger Culture:
At Everbridge, we have a mission that mattersto keep people safe and businesses runningduring critical events. Our Bridgers join Everbridge to make a positive impacton the world through their work. The core of our company culture is built around making a difference. Our people are dedicated to solving problems during difficult times and challenging situations as our software was built to save lives.We are a rapidly growing organization transforming the field of critical event management and need passionate, committed and determined individuals to help us carry out our mission. Our environment is dynamic, and our culture is constantly evolving and expanding in order to provide the best employee experience.Click hereto learn more about what we do. Passionate about our mission? Want to #BeTheBridg