Customer Manager - Manufacturing
New Zealand Trade and Enterprise, New Zealand

- Job security working for a NZ Government Agency.- Progressive flexible working plus 5 weeks Annual Leave- A diverse and inclusive environment that values lifelong learning opportunities- We are focused on holistic wellbeing to support you to be your best self.
Ka rere a kupu mihi ki te mata o te whenua e tau ai ki tena, ki tena huri noa e mihi atu ana. I tenei wa tonu nei e tonoa ana o pukenga nui, o wheako me o mohiotanga kia whakaeke mai ki te waka whakatutuki kaupapa e mea nei ko Te Taurapa Tuhono. Kua takoto te manuka, a, tautoko mai, arahi mai i nga pakihi hohoko o Aotearoa kia whaia nei nga pae tawhiti hou, hihira ano hoki.
To those near and far, greetings to you all. We look forward to you bringing your valuable skills, experience and knowledge to join our team aboard the forever moving waka, Te Taurapa Tuhono | New Zealand Trade and Enterprise (NZTE). This is the call, to rise to the occasion, and help guide New Zealand export businesses to exciting new horizons.

This role can be based in Northland/Whangarei or the surrounding areas!

Use your commercial experience to help grow New Zealand companies internationally bigger better and faster for the good of New Zealand. The successful candidate for this role will manage a variety of customers across our manufacturing portfolio.
Who we are: Ko Te Taurapa Tuhono teneiEvery day New Zealand Trade and Enterprise (NZTE) connects New Zealand export businesses with opportunities to grow and go global. Their success is our success. We also connect investors with New Zealand investment opportunities across companies, sectors, and regions. If you are innovative with a can-do attitude, adventurous, and open to being challenged, then this might be the opportunity for you! Our people are based in 50 offices, working across 24 time zones and 40 languages to support New Zealand businesses in over 100 countries.
What you'll be doing: Te whakamahereThis is a senior role that involves developing strong credible relationships with a diverse portfolio of our customers - NZ specialised manufacturing export businesses based in Northland (largely Whangarei) and managing our regional business community relationships. Your focus will be on networking locally, being the voice of NZTE within the wider Northland business and council community and working with customers in various stages of their export journey with a healthy pipeline of customers due to enter your portfolio.
You will also use your excellent listening and influencing skills to engage with your customers to plan and deliver a work programme which strengthens their confidence and capability to export internationally. You will be a natural problem solver, be self-disciplined and have a good understanding of the complexities of international business to help guide your customers in their journey.
Your experience may have been gained from within the Manufacturing industry however, this is not a deal breaker as your dynamic learning ability, interest and drive to help them succeed is more important to us.
What you'll need to be successful: O PukengaYou will bring strong knowledge of scaling export businesses internationally, ideally with experience within the Manufacturing sector. You will be enthusiastic, resilient and a great communicator that can easily build rapport by developing strong, and trusted relationships. Exceptional interpersonal skills and the ability to work independently and connect with the broader NZTE team will be paramount.
The successful person for this role will need to be truly customer centric, including being collaborative and have an outcome-focused working style combined with the ability to problem solve and connect your customers to the right experts to address challenges and raise opportunities. You will cover a region from Matakana to The Far North and regular travel to Auckland will be required to connect with your team. An understanding of te ao Maori and tikanga is valued.
Why you'll love working here: Nau mai ki Te Taurapa TuhonoWhile enjoying a beautiful regional lifestyle in the winterless north, you will be exposed to an array of businesses. You will join a team of commercially astute individuals who learn from each other's depth of experience and have a strong commitment to lifting New Zealand's economic performance.
What's next: Te ara ki tuaIf you are innovative, driven, curious and an adventurous person who enjoys working for an awesome purpose that directly impacts New Zealand's economy, apply online attaching your CV and cover letter by Wednesday 12th January, 9pm NZDT.
Please note: We are currently implementing a vaccination policy at NZTE. Further details will be available through discussions with a Talent Acquisition Specialist if we progress your application.

NZTE is committed to uplifting the mana of Maori as tangata when