The summer season is coming!
Summer brings much excitement and liveliness to the Cellar Door at The Cloudy Bay Shed. The season is filled with events, outdoor service and sees a significant increase in visitors.
As we approach this season, we’re looking for an enthusiastic Front of House Assistant who can bring their flair for hospitality to craft a memorable Cloudy Bay experience for our guests.
Our restaurant is open from Wednesday-Sunday, and successful applicants will need to be available to work flexible hours including weekends and public holidays. This role is very important as a support to our summer team during the busy period and is required from December 2021 through until mid-February 2022.
You will be responsible for:
- Being an ambassador of the brand by hosting all visitors and sharing knowledge related to the brand DNA and its wines;
- Delivering an outstanding level of service and experience;
- Ensuring day-to-day tasks are completed: customer service, set up and pack down of the day, supporting kitchen duties including dishes, some food preparation, wine and food service, re-stocking;
- Attending daily team briefings;
- Being proactive to improve the workplace efficiency by working closely with other team members;
- Being able to host different types of groups and nationalities;
- Keeping areas clean and tidy at all times, including indoor, outdoor and kitchen areas;
- Being aware of the health and safety procedures and maintaining a safe working environment;
- Supporting our daily team operations including front of house, the chef and cellar door if required;
Requirements
To succeed in this position, you will have:
- A passion for excellent Customer Service friendly and focused on continually exceeding customer expectations;
- Excellent communication skills;
- An enthusiastic and team-oriented mindset;
- A ‘Can do’ attitude with a very good eye for detail;
- You will be physically fit as the job involves standing and lifting;
- English essential, additional language is a plus;
- Legal rights to work in New Zealand and in Hospitality;
Benefits
You will be given a competitive rate, training on the job and support to establish you as a successful member of our fun, focused and collaborative team.