Retail Sales Representative - Wellington
Mons Royale, New Zealand
Job Description
From Lake Wanaka New Zealand, Mons Royale creates technical merino clothing that delivers on both performance and style. It has been our philosophy from the start, that we don’t think you should have to compromise either one of these which is why we design garments that perform brilliantly and look great.
With our head office located in the Southern Alps of New Zealand and an office in Innsbruck, Austria, we’re sticking to our values of driving a local brand from mountain towns around the world, enabling us to attract some amazing employees and build a business around what it’s really about.
Purpose
As a Retail Sales Representative you will be the face of the Mons Royale brand to customers coming through our new Wellington Brand store, providing brand stoke, excellent customer service and sales support. You will also be required to collect market insights from the customers to feedback to the Mons HQ in Wanaka.
MISSION
Customer Service: Providing excellent product knowledge and customer service
Brand portrayal: Providing a service to our customers that is uniquely ‘Mons’, seizing opportunities to fuel customers stoke on the brand and get market insights from your customers
Sales Processing: Process sales and end of day cash ups where required
Key Tasks
- Assist customers in locating merchandise
- Use point of sale system and eftpos system for sales transactions
- Be a product expert for Mons Royale and answering any queries on the brand and products
- Attend staff trainings
- Replenish stock on racks
- Keep store merchandise to a high standard
- Interact with customers from the airport and provide market insight to Retail Store manager
- Accurately count and balance cash register and receipts
- Report back to the marketing/product team on market insights from customers/surveys
- Continuously strive to meet and exceed sales targets
- Assist with any pop-up store seasonal events where necessary
Requirements
Experience in a customer service/sales role
Knows and loves the Mons Royale brand
Outgoing and friendly person
Proactive team member
Ideally stock and cash-handling experience
Benefits
- Great discounts on Mons Royale products and industry partners
- Great work/ride balance