Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we help to save millions of litres of water each year.
Since 1886, the experts at GWA have designed innovative, high quality products for homes and offices. We have market leading, iconic brands including Methven, Caroma, Dorf and Clark.
Our success is driven by a global team that share a passion to make life better by creating superior solutions for water, our planet’s most precious resource.
GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.
Our Sales and Customer Service team come from a variety of backgrounds as we believe that diversity is key to our success, and what brings us all together is a real passion for high quality, innovative products and working for a market leader.
Feel inspired? The this may be the opportunity for you!
We are looking for a After Sales amp; Service Coordinator to join our team in Avondale, Auckland.
At the centre of our business is a team dedicated to ensuring we provide an exceptional customer experience. In this role you will be responsible for providing service and product advice to our customers to help resolve product warranty claims in a timely manner. You will also liaise with key internal stakeholders to identify, document and escalate any product service issues that may arise. But as an experienced Customer Service professional, you already know what's required!
What we would love is if you come from the plumbing industry so you know the difference between a close coupled pan or a concealed cistern, but if not, don't worry we have a great onboarding program and full training will be provided to set you up for success!
Along with your previous experience in a similar role, it would be great if you had the following skills and experience:
Sound like you?
Come join us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is making life better for our customers, consumers and communities!