Graduate Customer Success Coordinator
Datacom, New Zealand
Job Description
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our continued commitment to deliver excellence to our customers is built around a true partnership approach.
About the role:
We are looking for a recent grad to join our South Island team! This is a varied role where you’ll have the opportunity to grow, learn and engage with many people across the business. The focus of this role is to support the Head of South Island and our sales and customer teams with market research, thought leadership, projects, reporting and coordination of events and marketing initiatives.
What you’ll do:
- Research, develop and plan our local market strategy
- Plan activities, projects and initiatives to deliver on that strategy including thought leadership around specific topics
- Reporting and track performance against the strategies
- Co-ordinate relevant events and initiatives to promote the Datacom brand to customers, future employees and Iwi.
What you’ll bring
We’re looking for a high-achieving recent graduate who has a strong interest in business performance and also loves to work with people. The technology sector is a growing and dynamic industry where you’ll be constantly challenged and given the opportunity to do more. Through your ability to quickly understand the core challenges of any situation, create clear written and visual documentation and willingness to learn, you will be a huge asset to the team. You may have recently completed a business, commerce, or marketing degree and have a strong interest in technology. This is a great opportunity for someone who is energetic, detailed and results-focused.
We’re keen to hear from people who are:
- Have achieved solid academic results in your chosen business qualification
- Highly organised with great attention to detail
- Have a deep interest in what makes businesses successful and the underlying strategies that improve operational performance
- Be a natural with social media, and story-telling to create interest and hype around ideas and initiatives
- Self-managing and confident
- And most importantly, happy to learn from others and work to support the team with a great can-do attitude!
About Datacom
We have over 6500 people across our global offices and generate annual revenue of over $1.2 billion, this makes us one of Australasia’s largest and most stable professional technology services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. We work with NZ’s largest organisations, helping them achieve their business vision and performance goals.
Datacom is committed to the hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
If this sounds like the opportunity you’re looking for, please apply online now!