Middle Office Assistant
Xe, New Zealand
Job Description
At Xe, we live currencies. We share the belief that behind every currency exchange, query or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first.
Xe was one of the first businesses built on the internet, having begun its life in Canada in 1993 as Xenon Laboratories. Our Universal Currency converter was launched in 1995 and it has grown into one of the most popular currency sites in the world, with over 280 million users worldwide. In 2015, Xe was purchased by Euronet Worldwide, Inc. (Nasdaq: EEFT), and joined forces with Euronet’s HiFX brand, a leading international money transfer business, to offer Xe’s users’ access to reliable money transfer services as well as currency information under the Xe brand. Today, our platform is used by thousands of businesses from small-to-medium-sized enterprises, to Fortune 500 companies.
We continue to have ambitious growth plans as we work towards becoming the world’s most used, most loved and most trusted currency exchange service, helping more than a billion people around the world.
We’re proud of what we do and how we do it, but most importantly why we’re here. We empower people to know more and do better.because behind every currency exchange query or transaction is a person trying to accomplish something important.
The purpose of the Middle Office Assistant role is to minimize the risk of financial losses to the Company by ensuring the broker accounts are reconciled on a daily basis, client contracts are funded as required and deals are closed out where appropriate.
Roles amp; Responsibilities include, but not limited to -
Broker Settlement:
- Perform end-to-end settlement of third party and internal broker trades on a daily and intra-day basis (Deu, BAML, AIB2B, Ria)
- Linking of broker receipts and disbursements and investigation and remediation of any unlinked items (broker account reconciliation)
- Manage reconciliation queries for Ria payments
- Manage and perform end-to-end BAML extended returns and autoclose processes
Client account management:
- Monitoring of deal confirmation distribution, following up with dealers to action where relevant
- Confirmation and set up/amendment of beneficiary details
- Attaching/linking deals and receipts for disbursements
- Assist dealer with certain SME queries
- Netting off option deals and closing out deals as appropriate, including profit calculations and payments where applicable
- Distribution of Options pre-delivery confirmations
- Manage Rollover process
- Approval of unfunded release
Other responsibilities and ad-hoc duties:
- Support with User Acceptance Testing (UAT) for all new DFX releases and builds;
- Assist finance/credit with ad-hoc projects as required;
- Proactively work on enhancing systems, controls and processes;
Ensure timely and professional resolution and escalation of any client disputes (where relevant)
Requirements
- Will have significant experience within an international payments amp; settlements role within a banking or FX brokerage environment;
- Experience of processing FX payments using SWIFT, Wire and ACH with good knowledge of deliverable FX (e.g. Spot, Forwards and SWAPs) preferred;
- Will demonstrate a strong understanding of both front-office and back-office processes;
- Ability to keep calm under pressure and manage expectations of internal and external customers.
- A team player who is self-driven but able to work autonomously;
• Experience within a client facing role supporting corporate and consumer clients;
• Excellent verbal and written (English) communication skills;
• Will possess sound planning and organising skills with the ability to organize workload;
• Ideally degree qualified in finance or related field.
Benefits
- Competitive market-based salary;
- Annual Discretionary Bonus
- Contributory KiwiSaver
- Medical
- Additional day of annual leave per year of service (capped at 25 days)
- Discount gym membership
- Opportunity to be a part of the Euronet Employee Share Purchase Plan (ESPP) and;
- Flexible working.