Configuration Consultant
Fuel50, New Zealand
Job Description
Fuel50 is a true kiwi success story. Join our award-winning international tech startup (SaaS) as an experienced Configuration Consultant within our high-performing, global Implementation team.
Fuel50 is a people tech solution - an award-winning, game-changing AI-powered talent mobility and experience platform. Fuel50 exists to improve the lives and careers of people everywhere by empowering forward-thinking companies to deploy career growth initiatives to attract and retain talent while boosting engagement and productivity. Our tech is global and has touched careers across 100+ companies in 13 languages and 25+ countries. Our clients are some of the biggest brands in their respective industries. Most importantly, we practice what we preach and believe everyone should be in a job they love (including you!).
A fast-paced, high-performance environment - Fuel50's vision and values are transparent and built on quarterly business objectives which drives our growth, encourages goal-setting, and celebrates milestones every step of the way. Our vision has been consistent since day one to make sure every employee, no matter where they are in the world, loves their job. This is a core value of ours, and we pride ourselves on how this is evident in the teams we have built at Fuel50 as well as the work we do with clients.
We have two inspirational founders whose vision has resonated with investors across NZ, Australia, the UK and Silicon Valley.
We’re also a socially responsible company. We work with charities who help women and minority groups land on their feet through career coaching and support.
2021 is poised to be a huge year for Fuel50. This role supports our implementation and wider Client Success team in delivering to all of our local and global clients and users. Working within our UX/UI design and Fuel50 branding guidelines, you will be responsible for creating a visually beautiful, easy to use, functional and client branded user experience for existing and new site roll outs. Additionally, you will 'own' the site delivery for particular clients, ensuring that feedback on the site design is implemented to an exceptionally high standard to present a beautiful end user experience.
Key Responsibilities
- Use our Content Management System to create configured and client branded software experiences for our clients to client specification
- Liaise with Onboarding Consultants to ensure client requirements are assessed and incorporated
- Execution of the ‘site build and design’ track of implementation projects, including application of any edits or fixes required as a result of client or internal test processes
- Completion of all assigned tasks within allocated deadlines
- Completion of testing/QA requirements as assigned
- Liaise with IT or technical teams within the client team to ensure IT requirements are met
- Perform user account administration duties; creating and configuring accounts in the platform according to client requirements
- Follow issue resolution process for any identified software bugs, including staging and production testing post resolution
- Create, manage and configure large amounts of system data (within Excel or similar)
- Create visually compelling, functional customized site elements, utilizing HTML5, CSS 3, Bootstrap framework and similar, to ensure the clients vision is delivered upon
- Completion of full testing as per development requirements for any allocated internal tasks
Requirements
- Experience in a software configuration role, ideally SaaS
- HR Tech experience is desirable
- The ability to quickly respond to changing priorities within a fast moving team
- Able to learn and understand data and system setups quickly and easily
- Strong attention to detail
- Able to work autonomously and with minimal supervision
- HTML5 and CSS 3 skills at an intermediate to advanced level
- Intermediate Excel skills
We're open to remote candidates anywhere within NZ and are very much a flexible working environment. If you live in Auckland / North Shore, you are more than welcome to work in our awesome (spacious) office whenever you like. HQ is based on Auburn Street, a 2min walk from the beach and downtown Taka.
Benefits
We know that having the right people with the right attitude and behaviour is a big part of what makes us successful. Living our values is an important part of being successful in this role.
As well as our day to day responsibilities, all Fuellies have an integral part in growing our culture with us and contributing to ensure that Fuel50 remains an inspirational and amazing place to work. Some additional benefits are:
- Day off on your birthday and Fue