Sales Engineering Specialist
Fuel50, New Zealand
Job Description
Fuel50 is having incredible success with our AI-powered talent mobility and experience platform, landing major brands all over the globe! We have two inspirational founders whose vision has resonated with investors across NZ, Australia, the UK and Silicon Valley.
We believe in truly practicing what we preach. Our vision and values are transparent and built on quarterly business objectives which drives our growth, encourages goal-setting, and celebrates milestones every step of the way. Our vision has been consistent since day one to make sure every employee, no matter where they are in the world, loves their job. This is a core value of ours, and we pride ourselves on how this is evident in the teams we have built at Fuel50 as well as the work we do with clients.
We’re proud to work with some of the world’s most recognizable brands Aon, Vanguard, Indeed, AIB, Ericsson (check out our FuelX conference speakers) on creating great experiences for their teams. Our product empowers forward-thinking companies to deploy career growth initiatives to attract and retain talent while boosting engagement and productivity.
We’re also a socially responsible company we work with charities who help women and minority groups land on their feet through career coaching and support.
Our values:
- Fast, Fun, Fabulous and ‘Fuellie’ (The definition of ‘Fuellie’ includes friendliness among its qualities to find out more apply for this job!)
Job Responsibilities
As a Sales Engineer, you will work closely with the sales team to support the sales team in all technical aspects of the pre-sales process. The goal of this role is to ensure a high level of technical field support during the pre-sales process. A technical background is essential for this role, you may have come from an Information Technology background and recently transitioned into sales, or you may presently be working in a technical role with exposure to the Due Diligence (pre sales) aspect of the sales cycle, and a desire to progress your career in the sales field.
You may also be a seasoned Sales Engineer with HR tech experience, the key is that you have kept your technical knowledge fresh and sharp and you can talk comfortably about more recent developments such as Machine Learning, and that you have a broad understanding of software security amp; privacy principals. Communication skills are key to this role as you will be at times having to explain advanced concepts to a non-technical audience, and at other times you will be selling the benefits of Fuel50’s technology to a representative of the client who may have deep technical knowledge in a specialist area.
Responsibilities Include:
- General Technical Support: Liaison with Sales as our expert in all technical aspects of the pre-sales process which include areas like single sign on, integrations, security amp; AI
- RFP Support: Collaborate with Fuel50 Sales Team to provide answers and support during RFP process
- Technical Collateral: Provide input to marketing in developing collateral to secure Fuel50’s technical position in key HR Technologies such as Workday, Ultimate, SAP/SuccessFactors, CSOD etc.
- Collaborate with CSO on sales analytics and reporting
- Must be OK with working across multiple timezones, we have clients in the USA, EU and APAC regions. You can work flexible hours to accomodate.
Requirements
- Bachelor’s degree or equivalent I.T business experience - a background working in I.T prior to sales would be a huge advantage for this role or an I.T degree.
- Experience with supporting sales teams with the ability to support technical conversations in the areas of integration, SSO, security and AI. You will be very comfortable with industry jargon in the technical space and have at least a good high-level understanding of the concepts involved. Note we will consider someone from a technical background with good communication skills who wants to cross over into sales.
- Ability to translate technical advantages into business benefits
- Experience with preparation of Tender and Request for Proposal (RFP) documents (this will be specifically assisting with the security and technical elements of RFP’s)
- Excellent organizational and time management skills - must be comfortable navigating many different client tools for collecting compliance and operational information web portals, spreadsheets, etc.
- Knowledge of AI and Machine Learning concepts and comfortable with researching and gaining a deeper understanding of this space as it evolves
- Knowledge of GDPR and other relevant privacy legislations like CCPA
- Knowledge of Security and Privacy comfortable with different encryption technologies and principles of cloud-based software security
- Knowledge of HR systems or prio