D365/CE Senior Functional Consultant
Datacom, New Zealand

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Welcome to the team. Come join New Zealand’s biggest dedicated Dynamics 365 practice and work within New Zealand’s biggest IT firm! Our scale and experience means we get to do the most interesting, complex and challenging Dynamics 365 projects that this country (amp; Australia) has to offer. Don’t be scared by our size, as our team exists and operates with autonomy within the wider Datacom business, giving us the best of both worlds, scale and support as well flexibility and the remit to carve a new path for ourselves. We’re on the lookout for passionate, talented, smart and dedicated people to continue our growth and success. So welcome.

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

As a Senior Functional Consultant in our Dynamics 365 CRM / Customer Engagement team, you’ll be the conduit between the client’s business users, stakeholders and the technical team. This is a varied but challenging role to test your analysis, design, communication and diplomatic abilities, and with challenge comes reward. Not only are you comfortable in front of clients up to a senior level but you’re experienced and confident at leading workshops, eliciting requirements, crafting solutions and articulating CRM concepts.

In this role you’ll be across multiple projects with high profile clients. Our projects are typically end to end deliveries, combing both CRM and ERP together and pairing with portals, mobile and deep integration to customer systems. If it’s big and hairy challenges you are after, then we are the place for you!

You’ll have experience implementing CRM systems and have an understanding of Sales, Service and Marketing principals. Experience with the Dynamics 365 Customer Engagement (CRM) is essential. You may also have experience with presales and shaping projects. You enjoy being hands on where you can such to support your consulting activities.

Job Rewards and Benefits