Product Owner (Bank Feeds)
Xero, New Zealand

• You have a clear understanding of Xero’s strategic priorities and how your products and services align to it. You have articulated a compelling product vision that the pod pursues with missionary zeal. They know what’s important, how they are contributing, and why what they’re doing matters.
• Product, design and engineering are considered side-by-side: They are all involved in product discovery. Your skill in modern product discovery practices enables the pod to understand and use many experimental techniques.
• You and the pod actively seek out metrics to validate a hypothesis and measure results. You enable the pod to instrument their work so they immediately understand how their products are being used and ultimately whether customer and business value is being created.
• You have brought your customers and pod closer together: The pod obsess over customers. They engage directly with them and get product ideas from observing customer struggles, and analyzing customer data.
• You have built healthy relationships with your stakeholders. Key stakeholders are involved in product discovery activities; and all stakeholders are updated appropriately on product releases and roadmaps.
• The boundaries of your products (what the pod owns, what they don’t, and even the grey areas) are articulated and understood inside and outside of the pod.
• You and the pod have built a compelling portfolio of products and services that your customers value.

• Proven experience championing strategic priorities and helping others relate to and align with it.
• Ideally, proven Product Ownership experience with a toolbox of modern product discovery practices to draw upon.
• Ideally, proven experience using a range of metrics to monitor the success and health of products and services. Proven experience of making evidence-based decisions.
• Excellent stakeholder management skills. Proven experience building meaningful, collaborative relationships across all levels of the business.
• Ideally, proven experience advocating for/evangelising a product or service with customers and stakeholders.
• Proven experience leading a team through influencing and persuasion, without formal authority; and communicating meaningful direction.
• Proven ability to create clarity for a team with an organised work style that is structured, rigorous and consistent.
• Ideally, proven experience working with innovative software development projects at scale.

• Communicating the vision amp; strategy. Keeps Xero’s vision and strategy at the forefront of decision-making and actions. Communicates and helps others understand the importance of the vision and strategy.
• Great communication skills. Speaks and writes clearly and articulately without being overly verbose or talkative, and relying on jargon.
• Growth mindset. Has a growth mindset understands that competency is not fixed but is enhanced through dedication and hard work. Demonstrates a love of learning and resilience to adversity that is essential for great accomplishment.
• High EQ. Is self-aware, self-regulated, motivated and empathetic with great interpersonal skills.
• Product ownership. Knowledgeable in product ownership. Has a toolkit of modern product discovery practices to draw upon.

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