Customer Coordinator
Switched On Group, New Zealand
Job Description
We currently have an exciting opportunity for an administrator with a passion for customer experience to help us deliver our residential maintenance, we have options for a fixed term and permanent options.
As our new customer coordinator you will be responsible for the coordination of work orders. You will be working closely with our sub-contractors and internal teams to ensure we are able to deliver residential maintenance to our customers.
Key responsibilities include but are not limited to:
- Dispatching trades with allocated timeframes
- Invoicing work completed
- Maintaining accurate records
- Ensuring we are meeting the customers needs
We work within a complex and dynamic environment that requires someone who can manage change, manage conflicting priorities in a fast pace environment all while keeping the Switched On mission at the forefront
Requirements
- Administration experience
- Passionate about customer service and enhancing our customers environments
- Building industry knowledge preferred but not essential
- Ability to organise and priorities workloads
- High attention to detail
- Be a team player who recognises the need to support each other to achieve
Benefits
- Southern Cross Medical Insurance
- Great company culture where family matters
- Focused but fun team environment
- Employee Recognition program
- Growth opportunities within our wider group of companies
About the Company
Switched On Group exists to enhance environments for whanau, businesses and communities across Aotearoa. Our whanau and iwi-owned construction group is leading the way in kaimahi and customer care. As an Amotai Registered business, people and wellbeing are at the centre of how we operate.
As part of the wider group, Switched On Housing works to ensure that whanau living in Kainga Ora properties have safe, warm, dry and comfortable living environments. As one of the key Maintenance Partners on the Te Mahi Ngatahi contract, we support families and hapori-communities from Tairawhiti-Gisborne in the north to Waitaha-Canterbury in the south through property maintenance.
How to apply
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