Salary: 90,000 100,000
About Invenco by GVR
Invenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within theGilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 amp; GVR, we have formed a network of excellence. We are a global team located in over 20 countries and are proud of our diversity.
Our culture
But it's not just about technology; it's about people. At Invenco by GVR, we are crafting a global tech culture defined by transparency and open communication. We embrace agility, collaboration, and inclusivity within our teams. We look forward, welcoming change as we steer towards the future. At Invenco by GVR, we don't just adapt to change; we drive it, ensuring that our global team remains at the forefront of innovation.
Our people are working on new products and tech stacks that make people’s lives easier. We have a learning environmentwhere we challenge the status quo andencourage a growth-mindset.There is a wide range of opportunitiesto develop your career across the globe. We understand that life is a balance, andweoffer flexibility,a welcoming culture,plus the opportunity to give back to your community.
Requirements
Information on this opportunity
You will be responsible for ensuring OEM support activities are handled effectively as well as taking ownership for the documentation, sample code and training resources for our product suite. In addition, you will be interfacing directly to our global customer base, spearheading training and product updates.
This will be a role of key importance to the business, where you will be exposed to leading edge technology and be supported by a sophisticated development team.
About the role
- Take technical specifications and notes and translate them into easy to read user guides
- Review and maintenance of technical documentation.
- Generate application and implementation notes for future reference
- Development of sample code for demonstration of features and best practice
- Show value of product through presentations
- Set up and maintain processes and procedures where required
- Development of web support portal
- Development of training materials (presentations, tutorials, videos)
- Ongoing SDK and OEM Training strategy development, planning and execution
- Identification of trends, common themes, questions and priorities raised by customers during training. Feed these back to product management.
About you
- Ability to take technical specifications and translate them to a level the end user will understand
- Proven track record in training material generation
- Good Technical experience with C, C++, Java and Python
- Technical skills including high level understanding of software development, network systems, software test and Embedded Applications.
- Problem investigation and resolution experience in a software environment
- Experience scripting, storyboarding, filming, narrating and editing training videos
- Excellent communication skills written and verbal - able to clearly articulate and communicate technical concepts precisely and succinctly
- Build and maintain relationships with people of all levels, internally and externally
- Self starter takes initiative
- Proactive able to on sell products and services
- Outstanding time management and organizational skills
- No restrictions to travel
- Ideally a Tertiary qualification in Computer Science, Software Development or Engineering
- Payments industry experience a bonus
Benefits
Invenco by GVR benefits
Our people are the core of Invenco by GVR and we have a range of benefits which support you as an employee.
In New Zealand our key benefits include:
- Competitive and performance based pay
- Global career opportunities and development
- Enhanced leave policy paid parental leave amp; get your birthday off!
- Discounted medical insurance and access to EAP services
- Flexibility to balance your work-life in a way that's right for you
- Variety of Employee Resource Groups and volunteer days
- Our office is based on the North Shore close to the motorway and 20 minutes from the best beaches in Auckland!
- We have free carparking at our Auckland office
- You can bring your dog into the office or if you don’t have a dog can enjoy our canine visitors
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