At Education Perfect, weβre a team of dedicated professionals passionate about empowering educators and inspiring students. We believe that education has the power to change the world and our mission is to innovate, create, and develop technology that helps make that change a reality. As an EPeep, your work will have a real impact on students' lives and you will have the freedom, support and resources you need to develop your skills and grow your career.
About the role:
Education Perfect (EP) is in search of a dedicated Customer Support Specialist to play a pivotal role in enhancing the experience of our global community, comprising over 70,000 teachers and 1.4 million students. Upholding our core value of 'Users First,' you will be responsible for ensuring outstanding customer experiences by promptly addressing inquiries, resolving issues, and offering insights into the Education Perfect platform.
We currently have one full-time role available working Monday - Friday from 10am - 7pm NZT. Occasional evening or weekend shifts may be required.While our preferred location for these positions is in Dunedin, we are open to remote work anywhere across New Zealand.
What you will do:
About You:
Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!
What we offer:
We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.