Customer Service Administrator
Datacom, New Zealand
Job Description
About Us
We have over 6,500 people across our global offices, and generate an annual revenue of over $1.48 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centers, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds.
About the Role
We are looking for a Customer Service Administrator to join our team. In this role you will be responsible for administering and managing accounts of Superannuation Fund members. The role involves a mixture of customer service, liaising with member’s payroll offices, reconciling accounts, calculating entitlements and written correspondence to provide member’s with information on their entitlements.
Please note the working hours will fall from 8:30am-5pm or 8am-4pm
Skills and experience
- Strong problem solving, analytical and numerical skills
- Excellent communication and time management skills
- Advantageous if you have any experience in administration, data entry or customer service
- Can work autonomously and within a team
- Adaptable to work in a fast paced, changing environment
Benefits
- Base salary + kiwi saver + subsidized Life and Health Insurances, retail discounts
- Flexibility in working arrangements- hybrid working model including WFH!
- Continuous career development and progression
If this sounds like the opportunity you’re after, apply now!