Graduate Field Engineer
Datacom, New Zealand
Job Description
Build a future proof career in Tech with transferable, in demand skills. This pathway offers dedicated training, a supportive environment and access to the tools and resources you’ll need to excel as your experience and expertise grow!
If you have a love of technology, problem solving and not sitting in the same spot all day...look no further!
Datacom are looking to hire a Graduate Field Engineer to join their Wellington team. This role requires travelling to client sites to help with installation, diagnoses, troubleshooting and service repairs for complex equipment and systems.
All training will be provided you just have to have to be adaptable and open to learning!
Once you're all trained up you might support your team and clients by
- Reviewing operational quality of system equipment
- Instructing customers in the operation and maintenance of the system.
- Being a liaison with customer on administrative and technical matters
- Interpreting customers’ needs and clarify if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
- General field support, hardware and software including PCs, and networking/wireless networking.
What we're looking for
While no experience is required it will be beneficial if you have studied or have a keen interest in Technology and have a high level of customer service.
- Ability to frequently interact and network with a variety of stakeholders and team members
- Ability to work in large, collaborative team
- Excellent customer service skills
The future is bright!
The scope of Datacom's expertise is broad. We have teams in Cloud, Cyber and Networks, Software, Design, Project management and Consulting (to name a few!) So, while you can build a solid career in this space there are plenty of pathways you can specialize in, once you build a core skillset.
About Datacom
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
We have over 6,500 people across our global offices and generate an annual revenue of over AU $1.48 billion annually. This makes us one of Australasia's largest professional IT services companies. We are committed to hiring, developing and promoting diverse talent.
Requirements
- Located in Wellington
- Full working Rights