Customer Coordinator
Switched On Group, New Zealand
Job Description
We are looking for an administrative superstar with a passion for customer experience to help us deliver on our residential maintenance.
We currently have a Full time position working 30-35 hours per week in our Havelock
As our new Customer Coordinator you will be responsible for the coordination of work orders. You will be working closely with our sub-contractors and internal teams to help deliver on residential maintenance work.
Key duties include but not limited to:
- Dispatching trades within allocated timeframes
- Invoicing work completed
- Maintaining accurate records
- Ensuring we are meeting the customers’ needs
This complex and dynamic environment requires someone who can manage change, manage conflicting priorities in a fast pace environment and keep the Switched On vision at the forefront.
Requirements
- Administration experience
- Passionate about customer service and enhancing our customers environments
- Building industry knowledge preferred but not essential
- Ability to organise and priorities workloads
- High attention to detail
- Be a team player who recognises the need to support each other to achieve
Benefits
- Work life balance
- Southern Cross Medical Insurance
- Great company culture where family matters
- Focused but fun team environment
- Employee Recognition program
- Growth opportunities within our wider group of companies
About Company:
Switched On Group exists to enhance environments for whanau, businesses and communities across Aotearoa. Our whanau and iwi-owned construction group is leading the way in kaimahi and customer care. As an Amotai Registered business, people and wellbeing are at the centre of how we operate.
As part of the wider group, Switched On Housing works to ensure that whanau living in Kainga Ora properties have safe, warm, dry and comfortable living environments. As one of the key Maintenance Partners on the Te Mahi Ngatahi contract, we support families and hapori-communities from Tairawhiti-Gisborne in the north to Waitaha-Canterbury in the south through property maintenance.
How to apply
If this role sounds like you click the APPLY button now.