Customer Service Officer - Wiri, Auckland
Redox, New Zealand
Job Description
About us
Redox is one of the world’s largest distributors of raw materials and ingredients with more than 1000 specialty and commodity products. Our dedicated team achieved a sales revenue of over $1.08 billion last financial year across markets including Food amp; Beverage, Pharmaceutical, Animal Health amp; Nutrition, Crop Production amp; Protection, Detergents, Water Treatment, Mining, Oil amp; Gas, Surface Coatings, Plastics amp; Foam, Building amp; Construction and more. Established in 1965, Redox has grown to 16 regional offices located throughout Australia, New Zealand, Malaysia and United Sates of America and continues to grow creating exciting opportunities to join this Australian founded and owned business.
The position is responsible for:
- Processing customer orders via Redox’s in-house system
- Provide phone/email support for customer service enquiries
- Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer deliveries are completed in a timely manner
- Other administrative tasks such as Reception relief.
About you:
You are forward thinking, possess excellent time management, problem solving and organisation skills, with high attention to detail. You demonstrate excellent communication skills verbal and written with a polite and professional phone manner.
Essentials:
- Ability to work to meet deadlines.
- Ability to work both within a team environment and independently.
- Reliability and punctuality, be a forward thinker.
- Have a good working knowledge of Microsoft Applications
Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.
Rewards
You’ll be joining a friendly and supportive team at a time of great opportunity and growth.
The salary is competitive, secure parking on site.
How to APPLY
Apply online through our website www.redox.com/careers
Redox is an equal opportunity employer which enjoys the benefit of a diverse team.
All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.
NO AGENCIES