Lead Software Engineer - Oracle CX and ERP
Ideqa, New Zealand
Job Description
About Ideqa
Ideqa is a well established Australasian Oracle Cloud Partner specialised in the delivery, integration and support of Oracle Customer Experience (CX) SaaS, PaaS and IaaS solutions. We help organisations transform their business with smart cloud solutions. We have implemented solutions for Australasian businesses in a wide range of industries, including telcos, utilities, education, banking and insurance. Customer Experience is a journey and we are committed to being a partner for the long haul and supporting our clients every step of the way.
We have a small but skilled team who are the key to our success. We are a growing business so there are lots of opportunities for personal development and growth.
To provide valuable and integrated solutions for our clients we take full advantage of the extensibility frameworks available in the Oracle Cloud to fully extend the capability of the solutions we deliver - this includes full stack development and integration to third party systems.
The Role
We are looking for an experienced senior solution engineer, with technical solution architecture and software development experience, to be an expert and technical lead for solution development and implementations. As we work with many different customers in many different industries you will enjoy variety in the work you are doing. Some of the key areas of the role are:
- Develop end to end solution designs for implementations primarily involving Oracle CX and ERP cloud business applications and technologies, following design principles and client’s business outcomes
- Plan, lead and run solution design workshops to assess client’s business, strategic and operational requirements
- Define design principles, and assess different solution options in context of client’s requirements and provide solution recommendations
- Interact with senior client stakeholders and assist them in taking key solution decisions for Oracle implementation programs
- Define the scope of new implementation programs and / or change requests in existing Oracle implementation programs and develop solutions, including technical/functional/process scope, cost, resourcing and schedule, and drafting statements of work
- Advise internal and client teams on best practices for implementations and provide directions to project team for best practices in cloud solutions
- Develop and support web applications, implementing both front-end and back-end technologies and frameworks
- Integrate Oracle Cloud applications with both Oracle and non-Oracle applications, both cloud and on-premise
- Migrate data between Oracle and non-Oracle applications and environments
- Configure and support applications as required
- Lead and participate in test planning, documenting test plans and test conditions
- Perform solution testing, document test results, and assist with defect resolution
- Identify and present new Professional Services opportunities
- Pre-planned after-hours implementations and support is required from time to time
- Maintain time-sheets and record all billable and non-billable workUndertake Relevant Certifications relating to Oracle Cloud applications and other required applications
Requirements
Qualifications, Skills and Experience
As a Senior Solution Engineer you will have a background in Solution Engineering and application development or professional services development and have the following relevant qualifications, skills and experience:
- Relevant degree or equivalent experience
- Minimum of 5 years experience in a senior role relevant to this position
- TOGAF or Similar Certification
- Oracle Oracle Infrastructure Certified Architect Professional 2020/21 or equivalent certification
- Able to perform scoping and estimating activities
- Ideally experience with Oracle CX or ERP Cloud applications, alternatively experience with other cloud applications and providers. Particular products of interest are:
- Oracle Fusion CX, ERP or similar CRMs
- Oracle Content Management, or equivalent CMS
- Oracle Integration Cloud, or other integration management tool e.g. AWS Application Integration
- Oracle Cloud Infrastructure, alternatively general AWS or Azure experience
- Development during the 5+ years current experience working in a variety of the following:
- Front end development - HTML, CSS, Standard JavaScript
- Front end languages and frameworks - JavaScript, TypeScript, PHP, React, CodeIgniter or equivalent
- Back end web development - Node, PHP, python, C#, Java
- Web API services, REST, SOAP, GraphQL
- Databases and SQL-based languages
- Integrating multiple systems via native integrations and custom s