Project Coordinator - Networks
Datacom, New Zealand
Job Description
Our team
You will be joining the Networks Professional Services team, delivering small works requests amp; projects to customers across New Zealand.
About the Role
The role of the Project Coordinator is to be the customer primary point of contact amp; engagement for your assigned projects, managing quality, cost amp; time.
What you’ll do
The successful candidate will join a friendly team of project manager and wider Networks team. Your primary functions will be:
- Acting as the primary point of contact for your customer for projects which will predominantly in the Network space
- Assisting with financial management amp; tracking of budget expenditure of a number of smaller engagements
- For larger assignments, this will include documenting scope amp; delivery approach with assistance with our Network specialist amp; estimating hours amp; writing up Statements of Work or Minor Works Requests
- You will also oversee the project delivery and whilst a technical appreciation, or interest in the material, is helpful, the Network Consultants provide this detailed knowledge amp; your value is being able to discern the high level steps amp; dependencies between each and ensure steady progression
- You also need to manage the customer amp; their expectations and help co-ordinate the various tasks amp; communicate progress in regular dialogue or via agreed reporting with the client to monitor amp; achieve a successful outcome with high levels of customer satisfaction
- As well as being a primary contact for the customer, you will also establish and maintain strong relationships with technical and business stakeholders amp; utilising our tools to manage amp; invoice the customer as per the agreed terms for each engagement, ordinarily monthly
- This is a busy but rewarding role with plenty of variety amp; an opportunity to develop your career amp; ideally we would be looking for an individual with aspiration to train amp; move into Project Management which you will be supported with including professional training in this discipline.
What you’ll bring
You will be able to demonstrate
- Good customer service skills amp; customer focus
- Experience in busy amp; varied role with good organisational skills amp; communication skills
- Driven amp; determine to juggle amp; ensure progress on multiple projects simultaneously
- Ability to foster good relationships with stakeholder both technical amp; non technical
- Good numeracy
- Experience, ideally, in Outsourcing
- Interest in progressing your career within Project Management discipline
Why Datacom?
We have over 6,500 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.