Smartly Training Facilitator
Datacom, New Zealand
Job Description
A bit about Smartly, a Datacom company
We exist to make it simpler for Kiwi businesses to look after their people. We’re known as the simple way to sort your payroll for over 20,000 businesses. Our slick software combined with our awesome support team help businesses pay their people on time, accurately and in line with legislation. Which I’m sure you’d agree is important stuff.
We wholeheartedly believe that if you put people first, everyone wins. Great employees and great employee relationships are still one of the most valuable things a business can have. Look after them, and success however you measure it gets easier. Your people win, your customers win, you win.
What we’re looking for
- A people person who can
- Facilitate and effectively coach both clients and staff to enhance their knowledge of Smart Payroll’s systems
- Has strong time management skills
- Understand the customer’s requirements (both internal and external customers)
- Ensure training is delivered in line with adult learning principles
- Has previous experience delivering online and face to face training
- Has great communication skills
- A knowledge of payroll or software would be an advantage, but not essential.
What does the job involve?
- Scheduling client training session
- Educating clients on using Smartly, via Zoom or Microsoft Teams
- Assisting new clients in getting their payroll up and running successfully
- Upskilling new payroll processors in learning Smartly
- Managing client queries related to their payroll throughout the training process
- Running upskilling sessions for existing Smartly staff
What you’ll need to bring:
- Strong facilitation skills
- Initiative and a willingness to take ownership
- The ability to problem solve
- Outstanding attention to detail
- Great verbal and written communication
- A team player with the ability to work autonomously
- Positive, can-do attitude and a great sense of humour
What you’ll get
- An attractive salary?and bonus scheme
- Flexible working work from home up to three days a week
- Conveniently located right next to the Lower Hutt shopping mall
- Awesome company-wide culture we love a massive morning tea, an epic work party, and the random rolling lunch. We’re also passionate about our people and seeing them thrive.
APPLY WITH US TODAY!